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I begin a new CSR position soon. My current headsets are gaming headsets which I thought would work. Well one pair of the headsets work with the companies testing software but the volume was Extremely low. Even though the volume was low, those headphones passed the test. But I want to order more USB headsets.

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I purchased gaming headset because they are more comfortable on my ears. The gaming headsets cover my entire ear. Whereas the regular work at home usb headsets sit on my ear and it hurts after a few minutes.

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My headset that works but has volume issues with the software is: Corsair H60

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